TrustSoft
An affordable subscription AML platform tailored for legal, real estate and precious metals practices.
Product, pricing, and fit.
- Product type
- Full Suite
- Pricing model
- Subscription
- Sectors served
- real estatelegalprecious metals
What this product actually does.
TrustSoft sits in the affordable subscription tier alongside easyAML and OverSEER, with a slightly heavier focus on practices that handle trust accounts and high-value transactions — particularly conveyancing, real estate and precious metals dealing.
The product covers program documentation, CDD/KYC, ongoing monitoring and AUSTRAC-ready reporting, with workflow templates for common designated services.
Inside the product.
Pre-built templates for conveyancing, real estate sales and bullion transactions.
Australian biometric and document verification.
Monitoring tuned to trust account and high-value transaction patterns.
Defensible record-keeping for AUSTRAC supervisory engagement.
- You're a conveyancer, real estate agent or precious metals dealer.
- You want sector-specific workflows out of the box, not a generic tool.
Indicative pricing.
Affordable subscription tier — confirm CDD volume during sales conversation.
- Single entity
- 100 CDD checks/month
- 300 CDD checks/month
- Multiple users
About the business behind the product.
- Headquarters
- Australia
- Australian support
- Australian business hours
- AUSTRAC reporting
- SMR & TTR drafting in-platform
TrustSoft — common questions.
Is TrustSoft built specifically for trust account workflows?
Yes. TrustSoft's monitoring rules and templates are tuned for trust account and high-value transaction patterns — particularly conveyancing settlements, real estate sales, and bullion transactions above the prescribed thresholds.
Can a single-office real estate agency afford TrustSoft?
Yes — the Standard tier from A$249/month is aimed at single-office practices. Most independent agencies land in Standard with room to grow into Practice as transaction volume scales.
Does TrustSoft handle precious metals dealer obligations?
Yes. TrustSoft includes workflow templates for the precious metals and stones designated services, including the prescribed thresholds for cash and high-value transactions.
How long does onboarding take?
Most Australian SMEs are live in 2–4 weeks. Larger or multi-entity setups can take 4–8 weeks. The provider typically offers a guided onboarding call, document templates, and a structured rollout plan.
Do they handle AUSTRAC enrolment for me?
Most providers will guide you through AUSTRAC enrolment but the legal registration is done by you as the reporting entity. Templates, walkthroughs and reviewed answers are usually included.
What happens after Tranche 2 commenced on 1 July 2026?
Ongoing obligations apply: continuous CDD, monitoring, suspicious matter reporting, training refreshes, and annual independent review. The provider's subscription typically covers all of this on an ongoing basis.
Can I cancel if it's not the right fit?
Most subscriptions are month-to-month or annual with a fair cancellation window. Your AML program documentation remains yours regardless. Confirm specific terms during your sales conversation.
Why TrustSoft is on CompareAML.
Public information describing support for Australian AML/CTF obligations.
Published sectors served, product scope and indicative pricing where available.
Published support options and privacy or data-handling information.
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Open directoryTrustSoft serves 3 sectors. See obligations and matched providers for each: