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TrustSoft

Editorial review · independently vetted Last updated May 2026No star rating · methodology-led

An affordable subscription AML platform tailored for legal, real estate and precious metals practices.

Headquarters
Australia
Team
Australian-supported
Support
Australian business hours
AUSTRAC reporting
SMR & TTR drafting in-platform
At a glance

Product, pricing, and fit.

Product type
Full Suite
Pricing model
Subscription (affordable)
Integrations
XeroMYOBPractice management partners
About TrustSoft

What this product actually does.

TrustSoft sits in the affordable subscription tier alongside easyAML and OverSEER, with a slightly heavier focus on practices that handle trust accounts and high-value transactions — particularly conveyancing, real estate and precious metals dealing.

The product covers program documentation, CDD/KYC, ongoing monitoring and AUSTRAC-ready reporting, with workflow templates for common designated services.

Features

Inside the product.

Sector-specific workflows

Pre-built templates for conveyancing, real estate sales and bullion transactions.

ID verification

Australian biometric and document verification.

Trust account aware monitoring

Monitoring tuned to trust account and high-value transaction patterns.

Reporting & audit log

Defensible record-keeping for AUSTRAC supervisory engagement.

Choose TrustSoft if…
  • You're a conveyancer, real estate agent or precious metals dealer.
  • You want sector-specific workflows out of the box, not a generic tool.
Pricing

Indicative pricing.

Affordable subscription tier — confirm CDD volume during sales conversation.

Standard
From A$249/month
  • Single entity
  • 100 CDD checks/month
Practice
From A$549/month
  • 300 CDD checks/month
  • Multiple users
Company

About the business behind the product.

Headquarters
Australia
Australian support
Australian business hours
AUSTRAC reporting
SMR & TTR drafting in-platform
FAQ

TrustSoft — common questions.

Is TrustSoft built specifically for trust account workflows?

Yes. TrustSoft's monitoring rules and templates are tuned for trust account and high-value transaction patterns — particularly conveyancing settlements, real estate sales, and bullion transactions above the prescribed thresholds.

Can a single-office real estate agency afford TrustSoft?

Yes — the Standard tier from A$249/month is aimed at single-office practices. Most independent agencies land in Standard with room to grow into Practice as transaction volume scales.

Does TrustSoft handle precious metals dealer obligations?

Yes. TrustSoft includes workflow templates for the precious metals and stones designated services, including the prescribed thresholds for cash and high-value transactions.

How long does onboarding take?

Most Australian SMEs are live in 2–4 weeks. Larger or multi-entity setups can take 4–8 weeks. The provider typically offers a guided onboarding call, document templates, and a structured rollout plan.

Do they handle AUSTRAC enrolment for me?

Most providers will guide you through AUSTRAC enrolment but the legal registration is done by you as the reporting entity. Templates, walkthroughs and reviewed answers are usually included.

What happens after Tranche 2 commences on 1 July 2026?

Ongoing obligations apply: continuous CDD, monitoring, suspicious matter reporting, training refreshes, and annual independent review. The provider's subscription typically covers all of this on an ongoing basis.

Can I cancel if it's not the right fit?

Most subscriptions are month-to-month or annual with a fair cancellation window. Your AML program documentation remains yours regardless. Confirm specific terms during your sales conversation.

How we vet

Why TrustSoft is on CompareAML.

AUSTRAC alignment

Provider's product approach mapped to current Tranche 2 reform guidance.

Australian SME fit

Pricing and onboarding suited to small and mid-sized Australian businesses.

Sector experience

Demonstrated experience in the sectors the provider serves.

Independence note

TrustSoft pays a flat listing fee to appear on CompareAML. We do not earn a commission on any business you do with them. Independent matching is generated separately from sponsored placements. How we're paid →

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Sector pages

TrustSoft serves 3 sectors. See obligations and matched providers for each: